📜 Terms & Conditions — Indian Velvet
Operated by Vedaru Enterprise (GST Number: 24AAVFV2634A1Z8)
Last Updated: April 12, 2025
Welcome to www.indianvelvet.com, operated by Vedaru Enterprise. By using this website, you agree to the terms and conditions set forth below. Please read them carefully.
1️⃣ Website Usage
By accessing this website or purchasing from us, you agree to comply with these Terms & Conditions.
If you do not agree, please do not use our website.
2️⃣ Online Store Terms
- You must be at least the age of majority in your state or province to use our services.
- You agree not to use our products for any illegal or unauthorized purpose.
- Violation of any terms may result in termination of your access or order.
3️⃣ Product & Service Information
- All product images are for illustration purposes only.
- We ensure high accuracy, but colors may slightly vary due to screen settings.
- Prices, availability, and offers are subject to change without prior notice.
4️⃣ Order Processing & Delivery
- Orders are processed within 24 business hours (Monday to Saturday, 10:00 AM – 8:00 PM).
- Orders placed on Sundays or public holidays will be processed the next working day.
- Standard delivery time is 4–5 business days after dispatch, depending on your location and courier availability.
5️⃣ Return & Refund Policy
We accept return or refund requests only in the following cases:
- Damaged product received
- Wrong product delivered
- Partial shipment/missing product
📌 Return request must be raised within 24 hours of delivery, along with a mandatory unboxing video as proof.
For detailed policy, refer to: 👉 Return & Refund Policy
6️⃣ Payments & Billing
- You agree to provide complete and accurate billing & shipping details.
- We reserve the right to cancel orders that appear fraudulent or violate our policies.
7️⃣ Third-Party Links
Our website may include links to third-party sites.
We are not responsible for the content, privacy policies, or practices of any external websites.
8️⃣ User Feedback & Comments
Any feedback, reviews, or suggestions shared with us may be used by Indian Velvet without restriction or obligation for compensation.
9️⃣ Personal Information
Your submission of personal data is governed by our
👉 Privacy Policy
🔟 Prohibited Activities
You agree not to use our website or services for:
- Unlawful, harmful, abusive, or defamatory acts
- Transmitting malware or spam
- Violating intellectual property rights
Violation may result in account suspension or legal action.
1️⃣1️⃣ Limitation of Liability
Indian Velvet shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
1️⃣2️⃣ Governing Law
These terms are governed by the laws of India.
Any disputes will be subject to Surat, Gujarat jurisdiction.
1️⃣3️⃣ Changes to Terms & Conditions
We reserve the right to update or modify these Terms at any time.
Any changes will be reflected on this page with an updated effective date.
1️⃣4️⃣ Contact Information
For questions related to these Terms & Conditions, contact us:
📧 Email: contact@indianvelvet.com
📲 WhatsApp: +91 75758 60050
🏠 Address:
3rd Floor, Office No-3,
Plot No-6, Swami Narayan Nagar Society,
Ved Road, Surat, Gujarat, India — 395004
Thank you for visiting Indian Velvet — Your trust is our pride 💖