🔒 Privacy Policy
Last Updated: April 12, 2025
Welcome to Indian Velvet (Vedaru Enterprise).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.indianvelvet.com, use our services, or interact with us.
By accessing our website or using our services, you agree to this Privacy Policy.
📝 Information We Collect
1. Information You Provide to Us:
- Name, Address, Phone Number, Email
- Order Details (Shipping & Billing Information)
- Account Information (Username, Password)
- Customer Support Messages
2. Information We Collect Automatically:
- IP Address
- Browser Type & Device Details
- Usage Data (Pages Visited, Time Spent)
- Cookies & Tracking Technologies
3. Information from Third Parties:
- Payment Gateways (e.g., PayU, Razorpay)
- Courier Partners
- WooCommerce & Integrated Plugins
🎯 How We Use Your Information
We use your information to:
- Process Orders & Deliver Products
- Provide Customer Support
- Improve User Experience
- Send Transactional & Promotional Emails
- Prevent Fraud & Ensure Security
🍪 Cookies Policy
We use cookies and similar technologies to:
- Enhance Website Performance
- Save User Preferences
- Analyze Traffic & Improve Services
For more details about cookies, you can manage your browser settings or contact us.
🤝 How We Share Your Information
We may share your data with:
- Payment Gateways
- Courier & Shipping Partners
- Service Providers (e.g., Hosting, Email, WooCommerce Plugins)
- Legal Authorities (If Required)
We do not sell your personal information.
🚫 Children’s Data
Our services are not intended for children under the age of 16.
🔐 Security & Data Retention
We use standard security practices to protect your data.
Your information is retained only as long as needed to:
- Fulfill Your Orders
- Comply with Legal Requirements
- Provide Customer Support
⚖️ Your Rights
You may request to:
- Access Your Personal Data
- Update/Correct Your Data
- Delete Your Data
- Opt-Out of Promotional Emails
To make a request, contact us at:
📧 Email: contact@indianvelvet.com
📲 WhatsApp: +91 75758 60050
🌍 International Data Transfer
We may process your data outside of your country through secure platforms and third-party services integrated with WooCommerce.
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted here with the revised effective date.
📞 Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Indian Velvet — Vedaru Enterprise
📧 Email: contact@indianvelvet.com
📲 WhatsApp: +91 75758 60050
🏠 Address: 3rd Floor, Office No-3, Plot No-6, Swami Narayan Nagar Society, Ved Road, Surat, Gujarat, India – 395004
